Our reactive maintenance team attended an industrial park in order to repair a gate that was unable to open – the gate also acts as a fire escape route and so was imperative that it worked. On attendance the team observed that the hinges had worn which had caused a misalignment. They made it operational again by removing one hinge packer and moving the bolt to keep it in the ground. We advised the client that it was probably worth replacing the hinges so that the same issue did not occur in the future.